If there is not complete satisfaction with a purchase, item/s are returnable within 14 days of receipt, only if Carnaby School of Dance has been e-mailed within 5 days of receipt for return/exchange instructions. The item/s must be in their original packaging and in perfect, unused condition. (N.B. Leotards and/or all-in-one tutus must be tried on with underwear underneath and CSD reserves the right to refuse refunds and or/exchanges on said items). The order summary/invoice that was issued (via e-mail) at the time of purchase, must be included in the return/exchange parcel. Character Skirts (once personalised with ribbon)/personalised items/gift vouchers/virtual workshops and make up are non-returnable and non-exchangeable. Gift Vouchers expire 12 months from date of order. Private Lesson Packs expire 3 months from date of order.
